Frequently Asked Questions

General

GoHost is a comprehensive web hosting platform that offers a range of services to help individuals and businesses establish and maintain their online presence. From domain registration to website building tools and server hosting, GoHost provides everything you need to get your website up and running smoothly.
We provides a wide range of services including domain registration, website and email hosting, SSL certificates, website building tools, and server hosting solutions. Whether you’re a small business launching your first site or a large enterprise needing powerful hosting infrastructure, Alive Hoster has the perfect solution for you.

GoHost employs state-of-the-art infrastructure and technologies to ensure maximum reliability and uptime for your website. Our servers are housed in secure data centers with redundant power supplies and network connections to minimize downtime. Additionally, we monitor our systems 24/7 and employ proactive measures to prevent and mitigate any potential issues.

Yes, you can upgrade your hosting plan at any time through your account dashboard. Our support team is also available to assist you with the process.

Our friendly support team is available 24/7 to assist you with setup, troubleshooting, or any account questions. Reach out anytime via chat, call, or support ticket.

Yes, we offer free trials on many of our services. To start your free trial, please contact us via live chat, and one of our agents will assist you.

Domain

A domain name serves as the online address for your website. In contrast, an IP address is a distinct string of numbers and characters utilized throughout the Internet to access websites from any device or location. Consider a domain as a contact number saved in your phone, eliminating the need to type complex numbers (IP address) into a browser. Moreover, a domain name can be coupled with various unique TLDs, offering you an opportunity to establish a distinctive online presence.
Discovering an available domain name is simple – just utilize our Domain page to determine if your desired website name is ready for registration or if it’s already taken. If your desired domain is already claimed, consider reaching out to the website owner with an offer.

To order a Domaine from Alive Hoster, simply visit our website. Navigate to the Domain page from the top-right menu, choose your desired domain, and follow the steps. Your order will be activated automatically once the payment is completed.

Search engines, including Google, treat all domains equally, which means having a .com domain name doesn’t guarantee higher rankings in search results. Although .COM most widely used extension in the world. Most businesses prefer a .com domain name because it is a highly recognized symbol for having a business presence on the Internet.
No, domain transfers typically do not cause any downtime. Your website and email services will continue to operate normally while the transfer is in progress. However, it’s important to keep your domain’s DNS settings unchanged during the transfer to avoid any interruptions.

Web Hosting

Web hosting is a type of web hosting service where multiple websites are hosted on the same physical server. In this setup, resources such as disk space, bandwidth, and server processing power are shared among multiple users. Each user has their own allocated portion of resources, but they all share the underlying infrastructure

Web hosting is for you if you have a personal website, blog, or a small business. As long as your website traffic is small to medium, shared hosting will do its job for you. If you’re just starting, shared hosting is a great way to share your online dream with the rest of the world.

To order a web hosting package from Alive Hoster, simply visit our website. Navigate to the Store page from the top-right menu, choose your desired package, and follow the steps. Your order will be activated automatically once the payment is completed.

You can easily upgrade your hosting plan from your Client Area > Services > Hosting by pressing the Upgrade button next to the hosting solution that you are after. The upgrade price is the difference between the regular price of your new shared hosting plan and the regular price of your existing one. You can find the current prices of all web hosting plans on our website.If you are wondering which is the most appropriate plan for you, do not hesitate to contact our Support Team on Live Chat.

You can easily upgrade your hosting plan within the same product category directly from your dashboard. If you want to switch to a different location-based product or another category, please contact us via support ticket. We will assist you using our internal migration or upgrade tools. Not sure which plan suits you best? Don’t hesitate to reach out to our Support Team via Live Chat.

Cloud Hosting

A Cloud Virtual Private Server (KVM VPS) is an isolated virtual environment hosted on a physical server Using KVM technology, a single physical machine is divided into multiple private server instances, offering enhanced control, customization, and performance compared to traditional hosting.

Our Cloud VPS plans are ideal for hosting small to mid-size websites that demand strong performance, exceptional reliability, and top-notch security. Designed to scale effortlessly, Cloud VPS is perfect for sites experiencing rapid growth, ensuring your hosting keeps pace with your success every step of the way.

We’re always ready to provide customized solutions because no two systems are the same. Our consultancy team will assess your exact requirements—or you can share them directly—and then our server team will deploy your server tailored to your needs, with custom billing options.
Yes! With Alive Hoster Cloud VPS hosting, you get full root access, giving you complete control to customize your server environment exactly how you need. Every Cloud VPS plan includes free basic support automatically. You can also easily purchase One-Time Support, Basic Support, or Premium Support to upgrade your unmanaged VPS to semi-managed or fully managed. Our Server Admin team is fully committed to providing serious, reliable support for all your Cloud VPS needs.
At Alive Hoster, security is a top priority. We provide robust features such as firewall protection, DDoS mitigation, and regular security updates. Plus, your Cloud VPS is fully isolated from other users on the same physical server, ensuring enhanced security and privacy.
Think you’re stuck with your initial Cloud VPS resources? Not at all. Growth means success, and our Cloud VPS plans are fully scalable. You can upgrade anytime yourself from your client area or contact support, and we’ll help you out.

Cloud VPS

A Cloud Virtual Private Server (KVM VPS) is an isolated virtual environment hosted on a physical server Using KVM technology, a single physical machine is divided into multiple private server instances, offering enhanced control, customization, and performance compared to traditional hosting.

Our Cloud VPS plans are ideal for hosting small to mid-size websites that demand strong performance, exceptional reliability, and top-notch security. Designed to scale effortlessly, Cloud VPS is perfect for sites experiencing rapid growth, ensuring your hosting keeps pace with your success every step of the way.

We’re always ready to provide customized solutions because no two systems are the same. Our consultancy team will assess your exact requirements—or you can share them directly—and then our server team will deploy your server tailored to your needs, with custom billing options.
Yes! With Alive Hoster Cloud VPS hosting, you get full root access, giving you complete control to customize your server environment exactly how you need. Every Cloud VPS plan includes free basic support automatically. You can also easily purchase One-Time Support, Basic Support, or Premium Support to upgrade your unmanaged VPS to semi-managed or fully managed. Our Server Admin team is fully committed to providing serious, reliable support for all your Cloud VPS needs.
At Alive Hoster, security is a top priority. We provide robust features such as firewall protection, DDoS mitigation, and regular security updates. Plus, your Cloud VPS is fully isolated from other users on the same physical server, ensuring enhanced security and privacy.
Think you’re stuck with your initial Cloud VPS resources? Not at all. Growth means success, and our Cloud VPS plans are fully scalable. You can upgrade anytime yourself from your client area or contact support, and we’ll help you out.

ARM64 VPS

An ARM64 Virtual Private Server (KVM VPS) is an isolated virtual environment running on a physical server powered by KVM virtualization technology. This ARM64 VPS is powered by Ampere® CPUs, delivering efficient and high-performance computing. Each physical server is divided into multiple private instances, giving you greater control, customization, and performance compared to traditional hosting or standard cloud VPS solutions.

Our ARM64 VPS plans are ideal for hosting small to mid-size websites that demand strong performance, exceptional reliability, and top-notch security. Designed to scale effortlessly, ARM64 VPS is perfect for sites experiencing rapid growth, ensuring your hosting keeps pace with your success every step of the way.
We’re always ready to provide customized solutions because no two systems are the same. Our consultancy team will assess your exact requirements—or you can share them directly—and then our server team will deploy your server tailored to your needs, with custom billing options.
Yes! With Alive Hoster ARM64 VPS hosting, you get full root access, giving you complete control to customize your server environment exactly how you need. Every ARM64 VPS plan includes free basic support automatically. You can also easily purchase One-Time Support, Basic Support, or Premium Support to upgrade your unmanaged VPS to semi-managed or fully managed. Our Server Admin team is fully committed to providing serious, reliable support for all your ARM64 VPS needs.

At Alive Hoster, security is a top priority. We provide robust features such as firewall protection, DDoS mitigation, and regular security updates. Plus, your ARM64 VPS is fully isolated from other users on the same physical server, ensuring enhanced security and privacy.

Think you’re stuck with your initial ARM64 VPS resources? Not at all. Growth means success, and our ARM64 VPS plans are fully scalable. You can upgrade anytime yourself from your client area or contact support, and we’ll help you out.

Dedicated VDS

Dedicated VDS is a fully isolated virtual server powered by KVM technology with 100% dedicated resources. It splits a physical machine into private instances, delivering superior control, customization, and performance beyond traditional shared hosting.

Our Dedicated VDS plans are ideal for hosting small to mid-size websites that demand strong performance, exceptional reliability, and top-notch security. Designed to scale effortlessly, Dedicated VDS is perfect for sites experiencing rapid growth, ensuring your hosting keeps pace with your success every step of the way.

We’re always ready to provide customized solutions because no two systems are the same. Our consultancy team will assess your exact requirements—or you can share them directly—and then our server team will deploy your server tailored to your needs, with custom billing options.
Yes! With Alive Hoster Dedicated VDS server, you get full root access, giving you complete control to customize your server environment exactly how you need. Every Dedicated VDS plan includes free basic support automatically. You can also easily purchase One-Time Support, Basic Support, or Premium Support to upgrade your unmanaged VDS to semi-managed or fully managed. Our Server Admin team is fully committed to providing serious, reliable support for all your Dedicated VDS needs.
At Alive Hoster, security is a top priority. We provide robust features such as firewall protection, DDoS mitigation, and regular security updates. Plus, your Dedicated VDS is fully isolated from other users on the same physical server, ensuring 100% Dedicated Resource with enhanced security and privacy.
Yes, you can upgrade your Dedicated VDS plan at any time through your account dashboard. Our support team is also available to assist you with the process.
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